Lift truck service is an important consideration in your DC or warehouse operational master plan. For your scheduled maintenance and unanticipated repairs, it’s important to have reliable, competent specialists available at the moment they are required.

Choosing the right strategic partner for your service needs can play a crucial role in staying on top of your commitments and keeping your operation running at maximum productivity. If you’re looking for a maintenance partner, there are a number of factors you should assess:

• Coverage and capability: most local maintenance and repair operations have a handful of technicians and have a single location. This can be problematic when requesting urgent service visits since small organizations have fewer techs and less flexibility in their schedules. Furthermore, in situations where you have several facilities spanning a region or state, you may have longer dispatch intervals or even need to contract multiple service companies. Raymond West maintains locations across 9 Western states. We feature a team of more than 400 technicians, and our average on-site time is slightly more than 120 minutes.
• Unified maintenance: distribution centers and warehouses have a lot more equipment to maintain than just forklifts. Overhead doors, dock levelers, conveyors, AS/RS systems and many other systems require regular service. Having a single vendor that has the ability to maintain all of your systems is not just efficient, it can reduce your costs substantially when you initiate a scheduled maintenance plan.
• Technical expertise: technician training and experience have a significant impact on service call outcomes . Skilled technicians are worth their weight in gold if you want a job done quickly and done correctly the first time, especially if you have forklifts from different manufacturers. Raymond West has some of the most highly trained specialists in the material handling industry that can maintain not only Raymond, but almost any manufacturer or material handling equipment type available. Raymond’s training programs are among the finest in the industry, and we put technicians from many different companies through rigorous technical training at one of our facilities in California.
• Forklift Parts: with over 4,000 parts in stock and availability of over 100,000 more, Raymond maintains one of the largest parts departments in the West. Regardless of manufacturer, we can supply the part numbers you need whenever you need them most. For larger organizations, our consignment option can make sure that your technicians have parts instantly available when required.
• Speed and efficiency: Our technicians arrive on site prepared. Our fully outfitted service trucks have all the common parts and tools required for most jobs so that we don’t need repeat site visits or part deliveries. Between our short dispatch intervals and our rapid troubleshooting abilities, we can oftentimes reduce your downtime by a day or longer in contrast to other lift truck repair providers.
• Warehouse integration: with Raymond’s iTrack, your team can call for urgent service from any supplier through our web portal. They can also review maintenance logs and schedules, service history and expenses, equipment availability and planned maintenance. In addition, we can give you a single bill for all of your equipment maintenance so that you can easily keep track of and manage expenses.

Forklift Service Near Me

Out of service forklifts can lay waste to your production schedule and expedited service is an essential piece of maintaining performance. Whether you are seeking urgent lift truck repair, day to day maintenance or a planned maintenance contract, Raymond West can help. Contact us today!

Raymond West's San Diego facility serves all of San Diego County, including Carlsbad, Chula Vista, Downtown, El Cajon, Escondido, Fenton Carroll Canyon, Grantville, Kearney Mesa, Levanto, Morena, National City, Oceanside, Otay, Otay Mesa, Poway, San Marcos, Santee, Sorrento Mesa, Spring Valley, Vista and all surrounding areas.

Raymond West | San Diego Forklift Dealer

8221 Arjons Dr # B2
San Diego, CA 92126
(858) 679-1800