For busy warehouses and distribution centers, having even one lift truck sidelined can result in substantial losses in productivity. There may be additional hidden costs to sidelined forklifts. For instance, you may have an inactive or underutilized driver while your equipment is out-of-service, you may suffer damage to your credibility as a result of overdue shipments, and you might incur overtime costs to catch up as soon as your fork truck is on the job again.

Despite routine service, even the most well cared for lift truck fleets are prone to periodic breakdowns, it’s just a reality of the industry.

In situations where you need a lift truck back in service immediately, you can’t afford to pause for twenty-four hours, or even more than four hours. Raymond West has an on-site time of approximately two hours and we offer the quickest average dispatch time of any service operation in many regions of the West. We have branches throughout the Western U.S. and can dispatch technicians at a moment’s notice. To get repair jobs done quickly during their first onsite visit, our crews of factory trained, authorized technicians are appointed with thoroughly equipped service vans that have all the tools and parts they need. Raymond’s experts can frequently show up at your facility, troubleshoot a mechanical failure and fix a lift truck inside of just a couple of hours of your first call, as opposed to a day or more for most other service providers.

Raymond West has an inventory of over 4,000 parts in stock and access to more than 100,000 part numbers for all manufacturers and models of trucks. We feature one of the best stocked parts departments in the region and can provide components for most major brands.

Scheduled Forklift Service

Proper maintenance of your forklifts is essential when you want to maximize your truck availability and efficiency. With our scheduled service agreement, we examine and service your forklifts at set periods and assist in the prevention of mechanical breakdowns before they arise. You receive all of the crucial inspections and maintenance necessary for your lift trucks from our crew of highly skilled experts . All maintenance calls are organized around your schedule, so you can keep your lift trucks working during busier times and have them maintained in off-peak periods.

Comprehensive Forklift Maintenance

Our comprehensive forklift maintenance plan includes all planned service, parts and labor at one predetermined monthly rate. You get the uptime advantages of our proactive scheduled maintenance plan, but if you experience an equipment failure, all parts and labor are covered in addition. A comprehensive program is usually lower cost than having skilled maintenance personnel, and the fixed recurring cost makes budgeting simple and uniform. In spite of the fact that comprehensive contracts are more costly than scheduled service, they can be a wise choice for heavily utilized lift truck fleets, especially for multiple shift warehouses and high throughput DCs.

Forklift Repair Near Me

If you are in need of lift truck repair, or you’re in search of a lift truck maintenance or service contract, talk to a service specialist at Raymond West today!

Raymond's Portland service operation includes all of Western Oregon and Southwest Washington, including Portland, Beaverton, Tigard, Hillsboro, Forest Grove, Sherwood, Tualatin, Wilsonville, Oregon City, Gladstone, Clackamas, Milwaukie, Happy Valley, Gresham, Troutdale, Woodburn, Salem, Vancouver, Ridgefield, Longview, Kelso and surrounding areas.

Raymond West | Portland Forklift Dealer

3148 NE 181st Ave
Portland, OR 97230
(800) 675-2500