Forklift maintenance is an important component in your warehouse operational master plan. For your pre-planned service and unscheduled repairs, it’s essential to have reliable, knowledgeable specialists available when they are needed.

Selecting a suitable strategic partner for your maintenance needs can play a crucial role in maintaining your schedule and allowing your operation to run at maximum productivity. Here are a few things you should consider when choosing a forklift maintenance company:

• Geographic coverage and ability: the majority of local service operations employ a small number of technicians and have a single location. This can be problematic when requesting unplanned maintenance because small organizations have far less scheduling flexibility. Additionally, if you have multiple locations throughout a region or state, you may experience lengthy response intervals or even need to contract multiple service companies. Raymond West Inc maintains facilities throughout nine states. We have a team of over 400 specialists, and our mean arrival time is just over 2 hours.
• Single source service: storage facilities have highly variable maintenance needs. Overhead doors, dock levelers, conveyors, AS/RS systems and many other systems need work from time to time. Having a single organization that has the ability to maintain all of your systems is not only convenient, it can save you a lot of time and money when you initiate a scheduled maintenance plan.
• Quality technicians: technician training and experience have a significant impact on service call outcomes . Skilled technicians are worth their weight in gold if you want a job done quickly and done correctly the first time, especially if you have forklifts from different manufacturers. Raymond West Inc has one of the most skilled technical teams in the industry that can service Raymond equipment and almost all other manufacturers. Our technical training programs are the finest in the business, and we put technicians from many different companies through rigorous technical training at one of our facilities in California.
• Forklift Parts: with more than 4,000 parts in inventory and availability of over 100,000 more, we have one of the best-stocked parts operations in the Western U.S. Whether you’re looking for Raymond, Toyota, Hyster, Crown, or any other brand, we can deliver the parts you need when you need them most. In addition, our consignment program can guarantee that your technicians have parts instantly available anytime they’re needed.
• Speed and efficiency: Our teams come prepared. Our thoroughly equipped service vans have all the common parts and tools needed for most maintenance and repair tasks so that we don’t need repeat dispatches or part deliveries. Between our swift dispatch times and our ability to resolve issues quickly, we can many times save you a day or more of down time versus other forklift repair providers.
• System integration: using Raymond’s iTrack, your team members can request immediate repair from any supplier via our web portal. They can also monitor maintenance schedules and logs, service history and expenses, equipment up time and programmed maintenance. Additionally, Raymond West can give you a single bill for all of your equipment maintenance so that you can readily keep track of and manage expenses.

Forklift Service Near Me

Having a forklift out of service can lay waste to your production schedule and expedited service is vital for maintaining performance. Whether you are looking for urgent lift truck service, common maintenance or a scheduled maintenance program, Raymond West Inc can help. Contact us today!